Customer Service Guard - Educational Facility

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Business Unit:
Security Services

Career Area:
Security Guard

Location:

Toronto, Ontario, CA

What matters most in a role like this is your ability to engage with people easily and make them feel confident in your ability to help them.

As a Campus Customer Service Security Guard, there is a high focus on customer service since you will be working with students, professors, and the general public in a post‑secondary institution located at Toronto, ON, M5B 1Y2.

• Hourly wage: $18.70
• We will invest in you, covering the costs of continuing education through Garda World Academy
• Full-Time Schedule:
  Must be available Monday to Sunday 8 AM-8 PM and 8 PM-8 AM (12‑hour continental rotation schedule (2 weeks days and 2 weeks nights))
• Career growth opportunities at Garda World
• Uniform provided at no cost

• Welcome visitors, verify , and provide directions
• Control building access
• Conduct foot patrols to identify risks
• Check security equipment and report issues
• Complete computer‑based monitoring and reports
• Respond to incidents and provide first aid
• Write incident reports and communicate concerns
• Answer questions in person and by phone

• Must be legally authorized to work in Canada
• Must hold a valid Ontario Security Guard License
• Must have a valid WSIB Approved First Aid & CPR Level C Certification
• Proficient in basic phone & computer skills
• Minimum 1 year experience working in a customer service or concierge role

This posting is for a position that is currently vacant within the organization.