Tactical Security Supervisor - Post-Secondary Institution

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Business Unit:
Security Services

Career Area:
Security Guard

Location:

Toronto, Ontario, CA

Are you the kind of person who stays calm under pressure, reads people instinctively, and knows how to turn tension into trust?

As a
Tactical Security Supervisor in Downtown Toronto, you'll lead a team of guards, ensuring that security operations run smoothly and provide exceptional customer service - ensuring safety, providing support, and protecting public spaces, at a post-secondary institution, located at M5B 1Y2.

• Competitive Pay:Earn$27.25
• Invested in You:We cover the costs of your
  continuing education
  through
  Garda World Academy
• Flexible
  
  Shifts:
  
  
  Full-Time Continental Rotational
  opportunities including
  day
  and
  night
  shifts
• Professional Growth:Opportunities for advancement within Canada’s leading security organization
• All Gear Provided:
  Uniform and use-of-force training at no cost
• Purpose and Pride: Be part of a professional team that keeps communities safe every day

As a Tactical Security Supervisor assigned to a sensitive environment, you’ll be a key player in maintaining a safe and secure atmosphere for site visitors, students, staff, and community members. You’ll:

• Engage with the public compassionately
  , especially individuals from vulnerable sectors, showing empathy and respect in every interaction
• Work
  in the heart of
  Downtown Toronto
  at a post-secondary institution
• Lead a team of on-site security guards
• Complete daily and incident reports, issue and manage access cards
• Ensure all security guards follow and stay updated on instructions
• De-escalate conflicts calmly
  using sound judgment, communication, and situational awareness
• Act as a first responder
  , providing immediate support in medical or crisis situations until emergency services arrive, as well as supporting on-site evacuations
• Patrol high traffic environments - including parking lots, stairwells, and exteriors - to maintain a visible and reassuring presence
• Monitor alarms and surveillance systems
  , ensuring equipment is functional and incidents are addressed promptly
• Deliver professional customer service
  , assisting clients and visitors with inquiries or concerns
• Document incidents and coordinate with law enforcement
  or emergency services as required, i.e. writing detailed incident reports and maintaining accurate records
• Enforcing the Criminal Code of Canada (Section 494),
  Trespass to Property Act
  , and site-specific regulations
• Supporting community engagement efforts to promote safety and awareness

Every day brings new challenges - and new chances to make a difference.

• Authorization to work in Canada
• Minimum 1 year Tactical supervisor security experience
• Minimum 1 year experience working with Vulnerable population
• Ability to commute to Downtown Toronto with no onsite parking
• Working Knowledge of Criminal Code of Canada, and Trespass to Property Act enforcement
• Availability throughout the week (Full-Time, must be available for 12 hour continental shifts)
• Excellent communication, interpersonal skills, documentation and report-writing abilities
• Ability to stand, walk, and patrol for 12 hour shifts
• Ability to conduct interior and exterior patrols in extreme weather conditions

This posting is for a position that is currently vacant within the organization.

This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a Garda World Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs. We also have concierge, surveillance and even casual roles available.

Garda World, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.