Senior Tactical Security Supervisor

Job Type: Casual Floater (Potential for full-time hours and full-time availability)

Security Done Differently – A Customer Service Based Approach

West Egg Security provides strategic security solutions and customized workforce planning and management across diverse industries. Led by experienced professionals with decades of leadership experience, we are committed to delivering strong operational support to both our clients and team members.

We are currently seeking an experienced Senior Tactical Security Supervisor to join our team. In this role, you will lead, supervise, train, and oversee highly visible and advanced security operations across multiple sites within the GTA. The focus will be on delivering professional, competent, and customer service-oriented security services while supporting operational excellence and frontline leadership across various locations in Toronto.

This position offers a strong opportunity for professional growth within the security industry, with potential pathways into law enforcement and public safety careers, including Toronto Police Services, Parking Enforcement, Constable Services, and corporate security roles within City of Toronto agencies and Metrolinx.

If you are committed to making a meaningful impact in the security field while advancing your professional growth, we encourage you to apply.

Key Responsibilities

Supervise and support Security Supervisors and Security Specialists during assigned shifts

Support the ongoing development, training, and performance of on-site security teams

Act as a liaison between management, clients, and on-site staff to ensure efficient service delivery

Promote a culture of continuous improvement and operational excellence

Maintain daily logs, incident reports, and equipment records

Provide security coverage across multiple sites through monitoring, patrolling, and system oversight

Respond to routine, emergency, and security-related incidents

Identify, investigate, and respond to security breaches, safety hazards, and unauthorized access

Provide customer service, respond to public inquiries, and support site operations

Escort emergency personnel (police, fire, ambulance) when required

Manage access control and respond to trespassing or policy violations in accordance with procedures

Conduct investigations, prepare reports, and complete follow-up documentation

Collaborate with site stakeholders to ensure a safe and secure environment

Ensure all staff maintain professionalism, proper uniform standards, and compliance with company policies

Assist management with staffing coordination, operational support, and incident escalation when required

Requirements

Must be eligible to work in Canada

Minimum 2 years or more of Security Supervisor experience (preferably tactical experience)

High School Diploma or Grade 12 education minimum

Strong knowledge of the Criminal Code, Trespass to Property Act, and use of force/arrest procedures

Excellent written and verbal communication skills

Ability to work flexible shifts including nights, weekends, weekdays, and holidays

Physically able to stand and walk for extended periods (up to 12-hour shifts)

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