Senior Security Coordinator

Position: SENIOR SECURITY COORDINATOR
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Job Category:
Buildings, Property Operations & Real Estate

Work Location:

City Hall, 100 Queen St. West
Job Type & Duration:
Full-time, 2 Permanent vacancies
Shift Information:
Monday – Friday, 40 hours per week (including afternoon, night shifts and holidays)
Affiliation:  Non-Union
Number of Positions Open: 2
Posting Period:  August 31, 2026 – September 15, 2026
Major Responsibilities   Reporting to various Supervisors of Building Security, the Senior Security Coordinator provides and maintains a high level of security and life safety services to City employees and members of the public visiting City facilities.

Responsibilities include:

Implements detailed plans and recommends policies/procedures regarding program specific requirements
Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Recommends disciplinary action when necessary
Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations
Represents Corporate Security to City divisions and acts as the security divisional contact for day to day security operations, investigations and emergency situations
Provides advice, consultation and support to local property managers and senior management staff on security systems, hardware, policies and procedures, health and safety and life safety compliance
Provides security services to City owned and operated properties through various security systems and supervision of in-house staff and contracted firms.
Ensures staff adherence to and enforcement of security policies and various related Acts and Codes, including the Criminal Code and Trespass to Property Act
Provides project management services related to planned and on-demand security system installation and maintenance to ensure all standards, contracts and obligations are fulfilled
Represents the Corporate Security's service interests at Community Council meetings and on various work groups, committees and project teams, as they relate to security, health and safety and emergency, labour disruption and event planning
Develops and implements Divisional Security Plans
Develops site specific standards, site plans, policies and procedures. Provides and enhances security at City facilities to integrate with the Unit's standard work plan and procedures
Conducts security audits and implements cost effective solutions consistent with the overall vision of the Unit
Creates security plans for large events and conducts briefings and debriefings with staff in relation to these events
Exchanges information with various City and external groups before and after completion of large events at City facilities
Plays a leadership role in diffusing potentially dangerous situations, such as protests, demonstrations, labour disruptions and emergencies
Conducts pro-active patrols of facilities
Checks Security Occurrence reports, corrects deficiencies and conducts investigations. Checks log books, personal memo books and ensures policy adherence. Attends court as a City witness as required
Liaises with local police divisions, various law enforcement personnel, local Police divisions, emergency response agencies, local property owners and related organizations.
Lead, motivates, coaches and develops security staff through highly developed interpersonal and customer service skills, including conflict resolution, problem solving and communication skills
Maintains comprehensive knowledge of common security policies and various related Acts, Occupational Health and Safety Act, Employment Standards Act and Labour Relations Act.
Coordinates the preparation and compiles complete tender documents and specifications for tenders, Requests for Tenders, Requests for Quotations (RFQ), Requests for Expressions of Interest (REOI), and Requests for Proposals (RFP) for capital and operational contracts
Provides first level of Supervision to Security Guards including recruitment, selection, performance appraisal, deployment, all levels of discipline and professional development to ensure skilled competent resources
Responds to inquiries and complaints in an effective and professional manner
Maintains a high level of functional knowledge of technical information to provide all aspects of modern corporate security and protection for large and small building complexes and special events
Provides 24/7 coverage for emergencies
Key Qualifications     Post-secondary education in a discipline pertinent to the job function combined with relevant security experience, or the equivalent combination of education and/or related experience.
Considerable experience in modern corporate building security for large and small building complexes.
Considerable experience with various security hardware, software, keying and systems.
Considerable skills in creating security standards, work…