Security Guard​/Concierge

About Us:

Elite Residential Concierge Services Inc. is a trusted leader in residential security and concierge solutions, proudly serving communities across the GTA with a team of over 1,000 dedicated professionals. We specialize in delivering high-quality, client-focused service that enhances safety, security, and the overall resident experience within luxury condominium environments.

At Elite, we are committed to continuous improvement, strong leadership, and investing in our people. We provide a workplace where professionalism is recognized, growth is encouraged, and every employee contributes to raising industry standards in residential concierge and security services.

To support our commitment to delivering best-in-class residential service, we are seeking a professional and experienced Concierge Guard to join our team.

Responsibilities:

Controlling all vehicles and pedestrian traffic entering the property

Greet direct, sign in guest(s) and answer pertinent questions

Monitor security cameras

Issue and receipt of keys to trades, building staff and contractors

Operate security equipment/systems, computers, radios and phones

Ensure that the Condominium Safety and Emergency Procedures are followed in response to Fire Alarms and other Site Emergencies Create assigned reports

Program and manage access control systems for the entire complex

Monitor, Train, and evaluate a team of 4-6 staff members

Liaise with property management, board members and Elite management regarding pertinent security matters

Be the first and main point of contact in case of emergencies or any site related issues

Create and adjust staff schedules, ensure that contractually obligated services are met and provided and when necessary, fill in shifts.

Requirements:1+ years of experience as a Residential Concierge Valid Ontario Security License Valid First Aid and CPR Certification.

Excellent verbal and written communication skills.

Strong customer service, conflict resolution, and interpersonal skills.

Strong observational, reporting, and documentation abilities.

Ability to work independently and exercise sound judgement in a fast-paced environment.

Strong situational awareness and problem-solving skills.

Proficiency with computers, security software, access control systems, and Microsoft Office applications.

Reliable transportation and the ability to travel to multiple work locations as assigned.

Professional, dependable, adaptable, and team-oriented attitudepensation

The expected compensation for this role is $18.50 - $19 per hour.

Schedule Tuesday to Friday from 3pm to 11pm and Saturday 11am to 11pmORSunday to Thursday from 11pm to 7am and Friday 11pm to 11amVacancy Status This posting is for an existing vacancy

Why You'll Love Working Here Consistent, reliable work
- Steady hours you can count on, with your schedule provided in advanceFlexibility
- Ability to pick up extra shifts based on your preference

Comprehensive paid training - 2 days of corporate training + 2 days of on-site support to set you up for success

Health & dental benefits (available for full time staff)- Comprehensive coverage for you and your family, including access to employee assistance programs

Professional growth
- Annual performance reviews, ongoing development, and clear opportunities for career advancement

Promotion from within
- We prioritize internal growth, giving employees the chance to advance their careers and take on new roles within the company

Diverse, inclusive team
- Work alongside colleagues of all backgrounds, perspectives, and experiences in a welcoming and supportive environment

Supportive culture
- Work with teammates who genuinely want to see you succeed

Your voice matters
- Open communication and opportunities to share feedback

Employee recognition
- Programs that celebrate your hard work and achievements

Application Process & Candidate Communication Applicants who are interviewed will be notified of whether a hiring decision has been made within 45 days of their interview (or last interview if multiple).Artificial Intelligence Disclosure No artificial intelligence (AI) tools are used in the recruitment, screening, or hiring process for this position. All hiring decisions are made by qualified human personnel.

Fraud Reporting Notice If you encounter a job posting or communication claiming to represent Elite Residential Security that appears fraudulent, misleading, falsely advertised, or suspicious, please report it immediately to not provide personal, banking, or other sensitive information…