Security Manager; Healthcare

Position: Security Manager (Healthcare)
Career Opportunity

Security Manager

Downtown Toronto, ON

BUILD YOUR CAREER AT BLACK & MCDONALD

Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With 100 years of diverse market experience, we are a forward thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.

ABOUT THIS CAREER OPPORTUNITY
Black & McDonald’s Facilities Management & Operations team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.

The Security Supervisor position is based in Toronto and reports directly to the Facility Manager. The role involves overseeing security operations at a prominent healthcare facility in the area. Duties and responsibilities include but are not limited to:

Supervise and coordinate the activities of the security team, including scheduling, training, and performance evaluations

Monitor and manage all security operations, including access control, surveillance systems, and emergency response procedures.

Conduct regular security assessments and audits to identify potential risks and implement corrective actions.

Respond to and investigate security incidents, including alarms, disturbances, and safety breaches, and prepare detailed reports.

Collaborate with other hospital departments, such as Human Resources, Risk Management, to support overall safety and security initiatives and address any interdepartmental security issues

Act as the primary point of contact for liaising with union stewards, address and resolve any issues related to union matters, including grievance handling and contract interpretation

Participate in union meetings and negotiations as required, ensuring compliance with collective bargaining agreements

Oversee and conduct annual audits to ensure compliance with organizational and regulatory standards, manage and maintain the security and distribution of keys, ensuring proper documentation and control measures are in place

Develop and implement security policies, emergency response plans and procedures to enhance safety and compliance with hospital standards and regulations

Provide leadership and guidance to security personnel, fostering a positive and professional work environment.

Ensure that all security equipment and systems are properly maintained and functioning effectively.

Coordinate with local municipal and other law enforcement agencies as required.

Maintain accurate records of security incidents, staff activities, document controls/record keeping and other relevant information on our Shared Database

Regularly update and maintain post orders, ensuring they reflect current operational procedures and policies, ensure all relevant staff are informed of and trained on updated post orders to maintain consistency and effectiveness in operations

Work with Emergency Preparedness team to develop and implement emergency response processes and conduct Code drills in the hospital.

Manage our physical security vendor and security integration specialist.

Maintain any security initiatives that are being implemented to our security program.

Review monthly budgets and maintain a multi-million-dollar budget.

Responsible for maintaining the annual preventative maintenance program at one of our work centres and scheduling vendors as required.

Rotating on-call work will be required in this role for any after-hours emergencies.

Assist in vendor relationship management and arrange for service in the case of major repairs.

Define and identify KPI & rework metrics that are not captured within existing ERP system.

Conduct monthly workplace inspections to verify quality, safety and compliance of the standards and regulations.

Other duties as required.

COMPETENCY REQUIREMENTS

Communicates Effectively

Customer Focus

Holds Self and Others Accountable

Teamwork and Collaboration

Values and Respects Others

EDUCATION REQUIREMENTS

High School Diploma or equivalent

Degree or Diploma in Criminal Justice, Security Management, or related would be considered an asset.

Valid Security Officer License and/or certifications as required by local regulations

WORK EXPERIENCE REQUIREMENTS

3 years’ experience in a security management or supervisory role,…