Physical Security Intelligence and Investigations Specialist

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.
At Sun Life, we're driven by our

Purpose:

helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.
Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description

About the Role:

The Physical Security Intelligence and Investigations Specialist will ensure Sun Life's ability to fulfill its Purpose of helping Clients build lifetime financial security and lead healthier lives through proactive threat identification and mitigation. It will do so by strengthening Physical Security & Crisis Management's investigative, incident-analysis, and all-source threat intelligence capabilities through exceptional operational delivery. Reporting to the Senior Manager, Physical Security Intelligence & Investigations, the role will work closely with partners across the organization, including those operating in different time zones.

The role will interact with senior management at the Corporate and Business Group level, as well as external government, security, law enforcement and emergency services officials.
What will you do?
Support escalated intelligence and investigative operations involving multiple stakeholders and sensitive information, under rapidly evolving or ambiguous circumstances and across time zones.
Synthesize internal and external information into timely, accurate, actionable assessments, briefings, and decision-support products.
Develop and use diverse sources of internal and external information, including OSINT, incident data, monitoring tools, and intelligence providers to strengthen situational awareness and operational response.
Advance the program by supporting the evolution of products, processes, and stakeholder engagement to deliver tangible risk reduction.
What You Need to Succeed   Degree or diploma in criminal intelligence analysis, intelligence studies, criminology, political science, international relations, or a related field.
Typically, 1-3 years of experience in analytics, investigations, threat intelligence, OSINT, or a comparable role in a large or complex global organization.
Advanced proficiency with investigative and intelligence tools, including incident management, access-control, and video surveillance systems.
Proficiency with Microsoft 365, including Excel, SharePoint, PowerPoint, and Microsoft 365 Copilot; automation, reporting, or workflow experience is an asset.
Advanced analytical skills, including structured analytic techniques, trend identification, and translating data into business insights, dashboards, reports, and executive materials.
Strong written and verbal communication skills, including briefing senior leaders and translating complex threats into clear business implications.
Preferred Skills   Crime and investigative analysis, geospatial mapping, or related tools.
OSINT training or certification;
Python familiarity for automation.
Workplace violence assessment training, qualifications, or experience.
Power BI, Tableau, Power…