Gameday Security Operations Supervisor

Direct gameday security teams for Toronto’s major sports and entertainment events, applying professional communication and effective crowd management. This hourly position serves MLSE venues.
The Supervisor, Event Security is part of MLSE’s Security Services and Gameday Operations groups. You will help deliver safety, security, and customer support for events, people, and assets. Responsibilities include enforcing policies, coordinating contractors, and supporting positive employer and employee relations.

Key Responsibilities:

Ensure fans and employees remain safe through crowd management
Communicate positively and professionally with staff and fans
Ensure adherence to MLSE policies and procedures
Maintain positive relations under Event Security collective agreements
Follow Occupational Health and Safety Act requirements
Requirements:
Proven ability to listen, understand, and communicate effectively
Ability to build and develop professional relationships
Ability to obtain Smart Serve Certification
Strong workplace software and technology proficiency
Availability for event-deployed days, evenings, weekends, or nights
Bring organized leadership, diplomatic communication, and safety awareness to MLSE’s gameday security operations across its event venues.