SME Commercial Team Lead

SME Commercial Team Lead role at KRGinsure (Kitchener) a div. of RRJ Insurance Group Ltd - Join to apply now.

Hours:

Full time

Department:
Commercial Lines

Location:

Toronto

At RRJ Insurance Group Limited / KRGinsure
, we’re looking for a dynamic Team Lead for our Toronto SME Commercial Risk Placement Team. In this role, you will be a senior resource and mentor to the team, handling a book of commercial clients and responsible for creating, securing, and delivering top‑notch insurance programmes.

• Active senior resource for Commercial SME risk placement brokers
• Handle file escalations
• Participate in the development and growth of individual team members
• Effectively service a book of assigned commercial clients
• Work effectively with sales and senior account managers
• Complete coverage‑gap analysis
• Effective cross‑sell and up‑sell
• Negotiate valuable insurance programmes for commercial clients

• RIBO licence, active and in good standing, is required
• Minimum three years of commercial insurance brokerage experience
• Minimum three years experience in a Team Lead position
• Knowledge of specialty products and/or segment needs would be an asset (e.g. Cyber, D&O, E&O, etc.)
• Other industry qualifications, such as CAIB, CIP, CRM, etc., would be considered an asset
• Post‑secondary education would be considered an asset

• Exceptional customer service skills with strong business acumen
• Sales‑driven approach to account management, the ability to identify coverage gaps, and upsell/cross‑sell
• Strong analytical skills
• Must be a team player and have strong work ethic
• Excellent interpersonal, communication, and negotiation skills
• Organised with effective time‑management skills
• Self‑directed and able to coordinate multiple placements for large multi‑line accounts
• Ability to use creativity in structuring product proposals and documentation
• Advanced computer skills with experience in MS Office, EPIC, Applied Systems

• Hybrid work flexibility
• Matching Group RRSP contributions
• Two paid personal days each year
• Professional membership fees (including RIBO, IBAO, IIC)
• Professional development and educational reimbursement
• Free parking and professional office space

RRJ Insurance Group Limited is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should an accommodation be required.