Fibre Network Service Technician

Resolve fibre network issues across Toronto as a Fibre Service Technician, using troubleshooting, splicing, and network equipment skills in field operations. On-call availability and travel to job sites are required.

Reporting to the Fibre Service Technician Supervisor, you will restore service across Central Offices, POP sites, On-Net buildings, data centres, carrier hotels, and customer premises. The role also maintains Neighbourhood POPs and supports new circuit turn-ups. Your work includes testing fibre networks, managing cross connects, preparing reports, and collaborating with team members. Beanfield operates an independently owned fibre-optic network across Toronto, Montreal, and Vancouver.

• Respond urgently to service-affecting issues dispatched by the NOC
• Troubleshoot network issues and restore service in the field
• Install and test networking equipment, power, and fibre connections
• Perform cross connects, switch insertions, and circuit removals
• Prepare incident, ticket, and operational reports accurately

• High school diploma and post-secondary network security or administration education
• Two to three years of relevant technical support or installer experience
• Fibre optic network splicing, testing, and troubleshooting experience is an asset
• On-call availability for dispatched service and maintenance work
• Valid BC Driver's License and ability to travel to job sites

Bring fibre troubleshooting, network installation, and cross-connect expertise to Beanfield’s Toronto field operations and customer service work.