Youth Worker - Housing

Overview

Salary Rate: $48,891 – Check out the YMCA’s total compensation package!

Location:

Wagner Green YMCA.

Work Hours:

37.5 hours per week.

Employment Type:

Full Time Salaried Contract-12 months.

Number of Vacancies : 4 (1 is a day shift, 1 is evening shifts with weekends, and 2 are overnight shifts with weekends). Anticipated

Start Date:

March 16, 2026. Final date to receive applications:
February 19, 2026 at 5 pm.
Be the Spark! Join our passionate team and help us to achieve great things in our community!

The Youth Worker Housing supports a safe, inclusive, and structured housing environment by coordinating services and resources that promote stability and transition for youth. This role contributes to program development and continuous improvement through collaboration with community partners and the implementation of workshops and group activities. The Youth Worker provides direct support to residents, including intake, relationship building, crisis intervention, and supervision of daily routines.

The role is responsible for maintaining accurate participant documentation and administrative records in line with YMCA and funder standards.

• Provide support and referral options to participants regarding employment, housing, and other needs, collaborating with community partners to offer a variety of services to youth on site.
• Identify, suggest, and implement creative and innovative improvements to services, policies, and programming.
• Participate in the design and implementation of workshops and group activities for participants.
• Provide initial screening and intake of potential residents, including orientation and greeting of new residents.
• Provide positive interactions, crisis intervention, rapport, and relationship building with participants, offering supportive counselling and practical assistance in consultation with other team members.
• Provide supervision of mYhouse routines and support to individual residents and the resident community at the site.
• Respond to emergency and crisis situations following appropriate procedures, ensuring the safety and security of all staff and participants, and supporting other staff in crisis situations.
• Complete case note documentation and maintain participant case files, ensuring quality audit measures are achieved in accordance with YMCA and funder standards.
• Document according to current professional standards, maintaining appropriate documentation in case files and logs, and completing incident reports when required.
• Complete documentation regarding participant tracking and log-in systems and other items required by the YMCA regarding program outcomes.
• Complete data entry in the Shelter Management Information System (SMIS) and ensure all administrative tasks are completed as assigned.
• Adhere to all mYhouse protocols and practices as well as Association and other relevant policies and procedures.
• Participate in supervision, staff meetings, and professional development trainings as required.
• Perform other duties as assigned.

• Post-secondary education in Social Work, Child and Youth Work, Child and Youth Care or related field, or equivalent experience.
• 2 years’ experience working with marginalized youth.
• Direct service experience with LGBTQ2S youth an asset.
• Experience analyzing personal and systemic issues leading youth to become homeless.
• Experience and knowledge in integrating anti-racism, anti-oppression, critical disability, LGBTQ2S and trans-positivity, trauma, harm reduction, and strengths-based principles into practice.
• Valid training certificate in defusing hostility and/or crisis prevention required.
• Valid First Aid/CPR Certificate and knowledge of safety and security procedures related to shelter operations.
• Knowledge of transitional, shelter, and other housing systems in Toronto, with the ability to assist youth transitioning into adulthood through developmentally appropriate support.
• Possesses relevant knowledge of community resources and referral agencies.
• Advocacy skills to effectively collaborate with other systems, resulting in increased access for residents.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Excellent written and oral…