Case Coordinator - Bilingual Insurance Specialist

Step into a vital role at BMO as a Bilingual Case Coordinator specializing in new business insurance. This position highlights proactive case management and seamless communication with partners.

The New Business Case Coordinator at BMO is responsible for managing cases and ensuring all underwriting requirements are met efficiently. Engaging directly with Account Administrators and MGA partners, you will provide necessary updates and respond to inquiries effectively.

Your role is essential in maintaining high standards of customer service through strong communication and issue resolution.

Key Responsibilities:

• Act as primary contact for external partners

• Communicate case status updates proactively

• Escalate complex issues for resolution

• Keep accurate records of communications and actions

• Collaborate with various teams for effective processing

Requirements:

• Minimum 3 years in New Business or Underwriting

• Bilingual proficiency in French and English

• Familiarity with life insurance products preferred

• Exceptional relationship management skills

• Detail-oriented with superb organizational abilities

Enhance your career by ensuring efficient case management and lending your expertise to BMO's commitment to customer satisfaction.
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