Mediation Services Case Worker

Step into the role of Community Mediation Worker at The Neighbourhood Group, offering mediation support in Toronto. This full-time position emphasizes conflict resolution and volunteer management.

As a key member of Community Mediation Services, you will report to the Director of Legal Services while managing casework and supporting volunteer mediators. The position involves conducting mediations and collaborating on program improvements to meet community needs effectively. Your work will focus on outreach and developing partnerships to expand mediation services.

Key Responsibilities:

• Manage case files and maintain accurate records

• Facilitate community mediation sessions and outreach efforts

• Support the training and supervision of volunteers

• Collaborate in creating and enhancing program materials

• Participate in community services planning and supervision meetings

Requirements:

• Two years of experience in alternative dispute resolution

• Proven skills in community mediation practices

• Strong organizational and communication abilities

• Willingness to work varied schedules including evenings

• Ability to work from multiple Toronto locations

Contribute your mediation knowledge at The Neighbourhood Group, enhancing community relationships through effective conflict resolution.
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