Job Description & How to Apply Below
Join the Family Responsibility Office (FRO) as a Case Management Officer in Toronto, Ontario, where your skills in communication and analytical case management will make a real impact. This role requires both English and advanced French language skills.
The FRO seeks motivated individuals for three permanent and nine temporary positions. As a Case Management Officer, you will engage with clients to ensure compliance with support obligations while navigating complex cases. The role involves addressing sensitive issues and providing tailored solutions in a collaborative team setting.
Key Responsibilities:
• Deliver inclusive customer service on various issues
• Handle complex case management and client requests
• Create solutions tailored to individual cases
• Negotiate for compliance and payment plans
• Review court orders, ensuring clarity for clients
Requirements:
• Advanced oral and written French proficiency
• Strong interpersonal and communication skills
• Analytical capability for case evaluations
• Understanding of legal matters and policies
• Teamwork-oriented with decision-making capabilities
Make a meaningful difference and build your career in case management at the FRO in Toronto.
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