Information & Referral Coordinator

Position: Information & Referral Coordinator Role
Join CMHA Toronto as a Care Coordinator, focusing on vital information and referrals for mental health services. This full-time role facilitates crucial connections to support clients effectively.

In this role, you will assess individual service needs and provide essential information for mental health resources. You will utilize your skills in community outreach, database management, and interpersonal communication to assist clients from diverse backgrounds. The position emphasizes building rapport and guiding individuals through the referral process toward appropriate services.

Key Responsibilities:

• Handle client inquiries through various channels

• Assess needs and guide to suitable services

• Record and maintain referral data accurately

• Suggest alternatives when necessary

• Attend community events to promote services

Requirements:

• Degree or diploma in Social Services

• Experience in the mental health sector

• Familiarity with community programs in Toronto

• Excellent communication and assessment skills

• Computer literacy with client service databases

Support CMHA Toronto in transforming mental health service delivery, connecting clients with the resources they need.
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