Housing Support Worker - Overnight Shift

Join YWCA Toronto as an Overnight Housing Support Worker, focusing on tenant safety and crisis management in a supportive housing environment. This full-time role requires expertise in trauma-informed care and crisis intervention.

In this role, you will provide comprehensive tenant support and ensure a safe environment by leveraging your skills in conflict resolution and community development. You will monitor tenant activities, provide essential mental health resources, and work collaboratively with building staff to promote overall wellness for residents.

Key Responsibilities:

• Implement eviction prevention strategies for tenants

• Offer crisis intervention and counseling services

• Assess tenant well-being effectively

• Facilitate conflict resolution and mediation among residents

• Ensure timely documentation of tenancy support services

Requirements:

• Bachelor’s degree in social work or similar

• 1–3 years of relevant housing experience

• Proficient in managing crisis situations

• Understanding harm reduction methodologies

• Ability to deliver client-centered support

Make a difference in the lives of vulnerable individuals through supportive housing practices at YWCA Toronto.
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