Part-Time Shelter Support Worker

Make a difference as a part-time Shelter Support Worker with YWCA Toronto, providing essential support during overnight hours. Join a dedicated team focused on crisis intervention and community wellness.

This role is a part-time, contract position requiring 28 hours a week from Wednesday to Saturday. You will offer emotional support, assist with meals, and ensure a safe environment for participants. Your responsibilities also include conflict resolution and front desk coverage at the shelter, contributing to a supportive atmosphere for diverse individuals.

Key Responsibilities:

• Provide individualized emotional and crisis support

• Assist with meal set-up, service, and clean-up

• Monitor front desk inquiries and entry/exit

• Transition smoothly between shelter sites as needed

• Promote safety and trust through supportive relationships

Requirements:

• College diploma in Social Service Work or equivalent

• 1–3 years in a direct service setting

• Strong crisis intervention and mediation skills

• Knowledge of Toronto Shelter Standards and related laws

• Ability to provide culturally sensitive services

Become part of YWCA Toronto's commitment to social justice and community health.
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