Client Support Worker at Parkdale Queen West

Make a difference in community health with Parkdale Queen West Community Health Centre as a Client Support Worker. Engage with vulnerable populations while providing essential support and guidance within a critical care environment.

In this relief position, you will join the Homeless and Harm Reduction team, focusing on the first floor and surrounding areas of the Health Centre. The role requires knowledge of social impacts on individuals, crisis intervention skills, and a strong ability to build rapport with clients facing various challenges. Your responsibilities will include assisting clients in navigating services, behavioral de-escalation, and providing backup to the Intake Worker.

Key Responsibilities:

• Maintain a respectful and safe atmosphere for clients

• Assist clients in accessing programs and external resources

• Engage with individuals experiencing homelessness and mental health challenges

• Provide behavioral de-escalation in crisis situations

• Perform scheduling and administrative tasks as needed

Requirements:

• Undergraduate degree or relevant post-secondary education

• 3-5 years of community experience in health promotion

• Knowledge of harm reduction practices

• Proficiency in a language other than English is an asset

• Personal experience with drug use or homelessness preferred

Support vulnerable populations and contribute to health equity through your work as a Client Support Worker at Parkdale Queen West Community Health Centre.
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