Case Counsellor Specialist; -HB

Overview

Competition #
-HB

Case Counsellor Specialist
-HB)

• Employment Type:
  
  Permanent full-time, Bargaining Unit
• Work Hours:
  
  35 hours/week (Mon – Fri 9am-5pm)
• Work Setting:
  Hybrid – Opportunity to work remotely after orientation & training period
• Salary:
  External J7 - $66,666.43;
  Internal J8 - $68,026.97
• Final date to receive applications:
  July 9th, 2026, by 11:59 pm

Wood Green is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.

Wood Green operates with a commitment to an inclusive and diverse workforce. We encourage applications from Indigenous peoples, racialized persons, women, persons with disabilities, 2

SLGBTQIA+ persons, and others who contribute toward promoting innovative ideas and solutions.

Program Overview – Case Management Program, Homeward Bound & Neighborhood Programs

Homeward Bound is an employment wrap around program that assists female-led families who are living in unstable conditions make a successful transition to sustainable employment, permanent housing and independent living for themselves and their children. The program includes components such as career development and life skills, academic upgrading and computer training, and a college diploma program. There are also internship components and access to sustainable employment opportunities.

Homeward Bound also offers on-site childcare, family support, and an after-4 program for school aged children.

• Uses professional case management practices and a variety of clinical modalities to perform case work duties including assessment, goal setting and development of action plans with clients, ongoing intervention, re-assessment, case termination, and follow up.
• Coordinates client participation in all aspects of the Homeward Bound program, liaising with Community Colleges and academic upgrading providers to ensure participant enrolment and full participation in programs and on-the-job training experiences such as field placements and internships.
• Ensures that all clients prioritize meeting program goals and milestones.
• Maintains ongoing liaison and coordination with Toronto Children Services and Toronto Employment and Social Services.
• Provides instrumental help to assist the women to resolve functional problems of daily living, provide advocacy, and facilitate access to appropriate support services such as health care, budget planning/financial management, and housing help.
• Identifies barriers to learning and refers participants to the appropriate source of support.
• Responds to emergencies and provides crisis intervention in addition to maintaining a caseload.
• Maintains client records in a centralized data base in accordance with program policy.
• Collects statistical data according to central and unit policies.

• Master of Social Work or Master’s Degree in related field. Candidates with BSW and related experience would also be considered.
• Registration with the Ontario College of Social Workers and Social Service Workers or its equivalent preferred.
• Minimum two (2) years related work experience with women who have experienced homelessness, violence, or related issues at a case management level, and employment planning and preparation work.

• Extensive experience in a variety of counselling modalities especially related to working with women who have experienced homelessness or domestic violence.
• Demonstrated case management and group facilitation skills.
• Strong knowledge of career planning and job search techniques.
• Provide ongoing feedback to enhance employability of all clients.
• Demonstrated intervention skills, including crisis intervention.
• Demonstrate ongoing self-reflection to ensure best practices in service delivery.
• Social assessment skills.
• Knowledge and skills in conflict resolution.
• Well-developed and timely documentation skills.
• Strong computer skills, including internet research.
• Knowledge of community…