Developmental Services Triage Manager

Join Family Service Toronto as a Developmental Services Triage Case Manager, dedicated to supporting individuals with developmental disabilities in the community. This full-time role is focused on utilizing trauma-informed care practices.

As a Case Manager, you will offer critical support to clients, managing their referrals and ensuring they receive appropriate resources. You will play a key role in advocating for clients and families while overseeing the case management process. Collaborating with service providers and community resources, your work will help navigate clients through the developmental services landscape.

Key Responsibilities:

• Assess and triage client referrals from Developmental Service Ontario

• Manage the DS case management referral system for the Toronto region

• Respond to inquiries from clients and service partners

• Support clients in identifying strengths and goals

• Monitor and implement individualized service plans

Requirements:

• Degree in social service work or related field

• Three years of clinical experience with developmental disabilities

• Experience with individualized service planning

• Strong problem-solving and communication skills

• Understanding of community resources in Toronto

Utilize your expertise to make a positive difference in people's lives through effective case management.
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