Residential Care Worker

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith‑and values‑based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith‑and values‑based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

This job posting will run concurrently for internal and external applicants. However, for the first seven (7) calendar days, current employees of Toronto Harbour Light Ministries that are members of CUPE Local 3798.08 will receive hiring preference.

Please note that the shift pattern for this position is Weekend Overnights, so applicants must have availability for the hours of 12 AM to 8 AM on weekends, including statutory holidays.

Position Purpose summary: The Toronto Harbour Light Ministries Residential Care Worker is responsible for the well‑being and safety of all residents, clients, staff and visitors through providing professional reception, access control, and security at the main entrance to the facility, and through monitoring activity in the building through the security camera system. Reporting to the Transitional Housing Program Coordinator, the Residential Care Worker will maintain a high level of courtesy as well as accurateness in matters of documentation and verbal communication, the safety of the residents, and the smooth running of the building systems.

• Provide safety and security for our residents, students, volunteers, staff and visitors to the facility.
• Ensure those entering the facility are not under the influence of alcohol or drugs
• Provide front line reception responsibilities, including operation of a multiline telephone system, and greeting of all visitors
• Log and distribute all documentation to appropriate facility staff or clients
• Respond to email as required
• Generate pertinent observational/incident reports and report to appropriate Director and/or Executive Director
• Facility rounds:
  • Hourly rounds for residential areas including security pass logging
  • Administrative and medical areas
  • Common areas and residential areas as required
• Monitor Resident Passes
• Shift change transfer of knowledge written report and close shift procedures and transfer of information, as required
• Collection of urine sample (requested and random)
• Process security passes/access including taking picture for each card and finger print scan procedures
• Referring individuals to withdrawal management services and hospitals in consultation with on call management and onsite staff
• Assist in the facility fire evacuation plan including record and monitor attendance, providing fire safety for vulnerable residents
• Ensure all facility related concerns are entered into the facility management system (Angus Anywhere)
• Photocopy forms as required
• Acts a point person for elevator call, as needed
• Performs other duties as assigned

• Reports directly to Program…