Findhelp Bilingual Navigator in Social Services

Become a Bilingual Navigator at Findhelp, engaging with communities to connect them to vital services! This full-time position emphasizes a compassionate approach to service delivery in French and English.

As a Service Navigator, you will draw upon your social services background to assess client needs, provide empathetic support, and efficiently navigate community resources. Your commitment to anti-racism and inclusion will shape your interactions, helping reduce barriers for individuals and families seeking assistance.

Key Responsibilities:

• Facilitate connections to appropriate services for clients

• Apply active listening in trauma-informed communication

• Monitor and track service inquiries to identify trends

• Innovate solutions in a fast-paced, collaborative setting

• Work scheduled rotations, adapting to agency needs

Requirements:

• Proficiency in both French and English required

• Minimum of 2 years in the social services sector

• Experience in trauma-informed care principles

• Ability to work both independently and within teams

• Strong rapport-building and communication abilities

Facilitate impactful community connections while enhancing your career at Findhelp.
#J-18808-Ljbffr