Intake Coordinator

Position: Intake Coordinator at Canadian Red Cross
Become a vital part of the Canadian Red Cross as an Intake Coordinator focused on Community Health and Wellbeing in Toronto, ON. This permanent full-time role emphasizes compassionate communication and client service in a professional setting.

In this pivotal intake coordinator role, you will assess client needs, ensure timely service delivery, and provide essential information about available options. Your expertise will involve significant client interaction, with a special focus on those experiencing vulnerabilities. You will be responsible for coordinating logistics, scheduling services, and maintaining detailed client records.

Key Responsibilities:

• Conduct thorough intake assessments for client eligibility

• Maintain timely and accurate service setups for new clients

• Communicate service options, pricing, and schedules effectively

• Provide referrals when clients are ineligible for services

• Document interactions and manage client feedback for quality improvement

Requirements:

• Minimum 3 years experience in social services or related field

• Post-secondary certification in relevant disciplines

• Proficiency in Microsoft Office and Share Point

• Strong communication and diplomatic skills

• Experience with diverse and underserved communities

Bring your client-focused approach and coordination skills to enhance community health outcomes with the Canadian Red Cross.
#J-18808-Ljbffr