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Bilingual Intake & Case Assessment Specialist
Job Description & How to Apply Below
Ombudsman for Banking Services and Investments (OBSI) in Toronto is seeking a Case Assessment Officer I to manage intake, assess complaints, and prepare cases for investigators. The role emphasizes strong client service, bilingual communication, and adherence to OBSI mandates.
The position offers hybrid work in Toronto with onsite training, and the successful candidate will handle inquiries, document review, and collaboration with investigators while upholding confidentiality and ethics.
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