Mental Health & Addictions Supportive Case Manager

INTERNAL/EXTERNAL

Job Title:

Mental Health & Addictions Supportive Housing Case Manager Position Type:
Bargaining Unit, Full‑Time, Permanent Number of Positions: 1

Reason for Posting:
Existing Vacancy Rate: $29.40 per hour Vacation: 4 weeks to start

Benefits:
Group benefits with Life Insurance, AD&D, Extended Health, and Dental Care with

premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid sick leave and float day

RRSP: RRSP with 6.5% employer contribution and 4% employee contribution after successful completion of probation

Hours:

37.5 hours per week Supervisor:
Senior Manager, Housing First Intensive Supports Programs Posting Date:
August 24, 2026

Application

Location:

800 Bay Street, Toronto, ON, M5S 3A9 and various sites

Why Fred Victor?

For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time.

Mental Health & Addictions Supportive Housing Program is a rent subsidy and case management ‘Housing First’program designed to provide intensive case management and housing support to individuals who:

• have severe and active substance use & mental health challenges.
• are experiencing homelessness or precarious housing.
• high intensity service use of emergency departments, hospitals, withdrawal management and/or the criminal justice system.

The program works closely with Fred Victor’s Addiction Supportive Housing (ASH) program with 4 case managers who work closely to support program clients. The two programs manage 32 units of rent‑supplemented housing, and several individuals receive only case management support. The case managers provide intensive case management to support 9 to 14 clients. Case Managers work as part of a team to meet clients’ housing and other social and health needs.

The program works closely with a variety of health care professionals & coordinates services in various settings including, but not limited to, hospitals, housing, incarceration systems, various treatment settings, etc.

Our work is grounded in the lived experience of the clients and the communities we serve, understanding of social determinants of health and the principles of anti‑racism, anti‑oppression, equity, excellence. We are an agile team that promotes learning and innovation. We provide high quality case management services and housing stabilization services to individuals experiencing homelessness in the community and dealing with severe & persistent mental health difficulties.

Does this sound like work you want to be a part of?

We offer an opportunity to join a diverse team of caring professionals in a high‑energy, supportive, and collaborative work environment and a chance to make a difference. With over 75 programs and more than 25 sites there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front‑line roles.

• Provide both on‑site and community‑based assessment and long‑term case management services to individuals living in units in various locations. Services are short‑term and intended to connect individuals to needed services to support their ongoing wellbeing.
• Provide intensive case management to support clients to stabilize their living situation. Identify client’s goals around substance use, mental health, and treatment, which are all part of a comprehensive treatment planning process which utilizes a harm reduction approach.
• Supports clients in the acquisition of skills in daily living, developing coping strategies and promoting new behaviours that improve wellbeing and safety.
• Ongoing screening, assessment, monitoring, referral, advocacy, counselling, education, and life skills training are all parts of this program.

• Post‑secondary education with a degree or diploma in Social Work, Social Services, or Health.
• A minimum of two years of experience within the homelessness services sector, preferably in concurrent disorder services with an emphasis on…