Social Worker, Patient​/Health Advocate

Position Profile
Humber River Health. Tomorrow's Healthcare, Today.  Humber River Health is a multi-site organization serving a population of more than 850,000 people in the northwest Greater Toronto Area. The organization is a member of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber Hospital, along with its Finch and Church campuses, supported by more than 5,000 employees, approximately 800 physicians, and over 600 volunteers.

Hennick Humber Hospital is North America’s first fully digital hospital. Through robotics and advanced technology, patients benefit from less pain, fewer complications, and shorter hospital stays. A custom combination of technology and clinical expertise supports a reimagined model of care focused on safety, efficiency, and improved outcomes. Its digital ecosystem includes automated laboratory services, medication management robotics, electronic health records, a Command Centre, computerized physician order entry, bedside computer terminals, and surgical tracking systems that keep families informed in real time.

These innovations enhance communication, improve efficiency, and create a more connected experience for patients and families. This transformation has been made possible through the dedication of Humber’s staff, physicians, and volunteers. Together, they are united by a shared belief: the power to transform healthcare through innovation, collaboration, and excellence. With strong teams and a commitment to continuous improvement, Humber River Health continues to deliver Tomorrow’s Healthcare, Today.
Join our team of Allied Health Professionals as we work together to deliver compassionate care that is responsive to the healthcare needs of our community.
Employment Status:
Part time  Hours of Work:  Must be available to work weekdays. Weekend and Statutory holiday coverage is required on a rotational basis. Hours subject to change.

Location:

Wilson Site  Labour Group:  OPSEU 590  Reporting Relationship:  Manager, Access and Flow Hourly Rate:  $44.67 - $57.90

Position Responsibilities:

Patient population includes a variety of areas and may include inpatient acute medical, ICU, Surgical, Emergency and Geriatric Patients.
Provide psychosocial assessment, crisis intervention, discharge planning and counselling to patients and their families.
Act as liaison and assist patients and staff with community resources.
Discharge planning and patient flow within the acute and community sectors.
Works as a member of the health care team.
Flexibility in caseload and program assignment.
Able to manage and prioritize patient caseload in a busy acute care setting.
Participates in reflective practice as per College standards.
Clinical supervision of social work students.
Provides cross-coverage of Social Work Services for vacation/staffing relief.
Cross coverage may also include coverage at the Reactivation Care Centres (RCC) located at the Finch Site and Church Sites.

Qualifications:

MSW obtained from an accredited school of Social Work required.
Current membership with OASW and OCCSWSSW, or eligibility to become a member required.
Experience in the acute and/or sub-acute sector system, patient flow and discharge planning is an asset and preferred.
Computer skills required; ability to manage electronic recording, workload and meet submission timelines.
Demonstrated knowledge of the acute, sub-acute and community sector. Knowledge of community resources an asset.
Demonstrated organizational skills to set clinical and non-clinical priorities in a fast paced environment.
Demonstrated ability to work independently and in a team environment.
Demonstrated excellence in interpersonal skills.
Excellent communication skills (oral and written) facilitating effective communication in case reporting and assessments, with patients, families, peers, other healthcare team members and volunteers.
Excellent decision making skills.
Demonstrates cross cultural awareness and sensitivity.
Excellent attendance and discipline free record required.
An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and…