Crisis Intervention Worker

Position: Fred Victor Crisis Intervention Worker
Take on the role of 24-Hour Services Relief Worker with Fred Victor, actively contributing to crisis management and client support in Toronto. This rewarding position encompasses various shifts and dedicated teamwork.

You will provide vital assistance to chronically homeless individuals, manage client intakes, and facilitate their access to necessary resources. This role is key in promoting safety, building rapport, and resolving conflicts within the shelter environment. Join a team committed to compassion and effective change for those in need.

Key Responsibilities:

• Process client support requests and document intakes

• Oversee daily operations and support team functions

• Perform building rounds and safety assessments

• De-escalate crises and report incidents accurately

• Offer referrals to external support services

Requirements:

• 1-2 years experience in a related role

• Proficient communication and problem-solving skills

• Knowledge of the housing first approach and community resources

• Capable of working both independently and collaboratively

• Familiarity with administrative tools such as Excel and Word

Be part of Fred Victor’s mission to make a positive impact on the lives of those experiencing homelessness in Toronto.
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