Employment Consultant; -CP

Employment Type: Contract Hourly (ends March 31, 2027),Bargaining Unit

Work Hours: Mon-Fri (9:00am-5:00pm)

Work Setting: Primary Site (219 Dufferin Street, Toronto, ON)
Hybrid Eligible – eligible for hybrid work arrangement based on operational needs (1 day every other week)

Salary: G: $31.85/hour

Final date to receive applications: September 9, 2026by 11:59 pm (Internal only)

Competition #-CP Employment Consultant
-CP)
Employment Type: Contract Hourly (ends March 31, 2027),Bargaining Unit Work Hours: Mon-Fri (9:00am-5:00pm)
Work Setting: Primary Site (219 Dufferin Street, Toronto, ON)
Hybrid Eligible – eligible for hybrid work arrangement based on operational needs (1 day every other week)
Salary: G: $31.85/hour Final date to receive applications: September 9, 2026by 11:59 pm (Internal only)

Integrated Employment Services at Wood Green is a high-performance team that improves communities, families and individual lives through effective access to employment. Working at a local Integrated Employment Services Centre or other sites in the City of Toronto, they rapidly help high-need jobseekers obtain quality, sustainable employment. The employment needs in the City of Toronto are intense, and our staff bring compassion, energy, focus and skill to address these needs in a fast-paced, high-volume environment.

Wood Green’s staff are supported by caring managers, training, tools, procedures, and systems for success. We aim to have the best jobseeker client experience and outcomes available in Canada, and our Integrated Employment Services team is a cornerstone of this success.

• Build rapport and an emotionally supportive context for each client to feel trusting, engage readily in the job search process, and believe in their own success to obtain employment. Help clients build their motivation and confidence.
• Ensure clients understand the Integrated Employment Services approach and the value of services provided, particularly retention support.
• Create equity in all aspects of service delivery, striving for inclusion and equitable outcomes for all jobseekers who come to Wood Green.
• Manage a caseload of jobseekers, in various stages of job readiness. Using excellent time management and efficiency, effective appointment planning, client assignments, and group activities, move clients toward employment with pace and urgency.
• Maintain accountability for monthly individual intake and employed targets.
• Readily participate in training and coaching to support achievement of targets. Use supervisor monitors and feedback as a constructive learning experience.
• Compassionately and effectively administer the Province of Ontario’s Common Assessment Tool and intake clients into the Integrated Employment Services program.
• Through a series of primarily in-person individualized client appointments and group activities, help move the client to employment by following the Integrated Employment Services Guidelines as prepared by WCG as well as Wood Green’s standard operating procedures.
• Demonstrate excellent customer service and skills in the delivery of client activities, particularly: developing an employment action plan, needs assessment, goal setting, resume and cover letter development, applying for positions, interview prep, online job search, working on personal presentation including positive body language.
• Directly engage with employers on behalf of clients to confirm open positions, understand job needs, advocate for clients, set interviews, etc. Help remove temporary barriers to employment by referring to needed services and arranging financial supports.
• As needed, sit with and support clients as they use onsite computers for labour market research, resume development, job searching, interview practice, etc. including providing basic digital literacy training, helping to set up email accounts, accessing online training resources, submitting online job applications, accessing life stabilization resources (e.g. banking, Ontario Works, housing help etc.).
• In an efficient and prompt manner, complete all documentation and data entry per Wood Green…