Clinical Counsellor; -CC)

Work Hours: 37.5 hours/week Monday
- Friday, 9am - 5 pm

Work Setting: Exclusively onsite- 185 Cummer Ave, North York, Ontario

Salary: $72,298.50

Final date to receive applications: October 6 2026by 11:59 pm

The Supportive housing program provides housing for seniors who have experienced homelessness and may be living with mental health and/or substance use challenges. The program provides onsite psychosocial, primary care supports and services including intensive case management; harm reduction and addiction support; therapeutic and supportive counselling; 24-hour staffing; assistance with activities of daily living; nursing services; life skills development; social and recreational activities;

volunteer opportunities; and follow up support.

DIRECT CLIENT CARE:

• Respond to referrals from clients, providers and community partners
• Provide confidential and timely client intake to ensure a positive client experience
• Perform clinical assessments (psychosocial, psychological, and geriatric) to determine service needs and to formulate recommendations or treatment plans.
• Identify appropriate and credible resources responsive to client needs taking into consideration culture, language, reading level, accessibility, and health literacy.
• Account for each client’s values, preferences, and circumstances to support the development of client-centered goals.
• Connect clients and/or their families/caregivers to a range of community resources and supportive services designed to promote economic,social, and health self-sufficiency. This may be done through active case management, service co-ordination, system navigation, short-term and long-term planning, and follow-up support.
• Provide supportive/therapeutic counseling to clients utilizing a wide range of approaches that best meet the clients’ needs and circumstances.
• Provide settlement-related crisis intervention and practical assistance to clients.
• Encourage active communication between clients and/or caregivers and health care providers to optimize client outcomes.
• Provide preliminary assessment of risk in crisis situations, consult, and devise an intervention and action plan, and provide crisis intervention.
• Create, maintain, and update appropriate client records, in a timely, efficient manner.
• Keep accurate and current documentation, including statistical data and reports, and enter data to relevant data management systems.
• Provide advocacy support and advocate with clients and/or their family or caregivers.
• Protect the privacy of clients and hold in confidence all information obtained in the course of service.

• Identify and communicate opportunities to improve the intake and navigation processes to ensure efficiency and continuous improvement.
• Conduct data collection via relevant databases
• Collect information related to health and social barriers and basic needs (including, but not limited to comprehensive primary care, food security, housing, finances, mental health and substance use, newcomer/immigration, and non-medical forms)
• Conduct needs assessment to determine the needs of community members and develop a service delivery plan to address needs.
• Work closely with primary care to support positive settlement and health-related outcomes.
• Ensure the coordination of services and a “continuum of care”.
• Facilitate and coordinate group programs, including online workshops, to provide information relating to settlement, health, and wellness.
• Plan, implement, and evaluate outreach plan that promotes the range of opportunities available to newcomers and their families.
• Keep current about services available in the community and actively engage service providers in…