Outreach Worker

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

This position is for 3 months, may extend.

POSITION PURPOSE

SUMMARY:

The role supports the Outreach Program and is responsible for operating the program under the direction of the Supervisor.

RESPONSIBILITIES AND

ACTIVITIES:

Contact those experiencing homelessness and develop trusting relationships

Assess needs of clients on caseload and connect them with the appropriate service, including shelter, housing, addictions, mental health, etc.

Record and maintain statistical information regarding the Outreach Program within parameters set by The Salvation Army and funders

Network with community agencies to aid in outreach potential

Ensure proper maintenance of outreach vehicle

Facilitate commencement of client action plan and monitor daily

Perform all necessary clerical duties for client documentation, including Service Forms, computer entries, and logbook entries

Enforce agency rules and expectations consistently

Attend all authorized seminars, staff meetings and training sessions as requested

Perform other work-related duties as assigned ORGANIZATIONAL RESPONSIBILITIES:

Adhere to standards that are consistent with the values & philosophy of The Salvation Army and the Gateway Participate fully and constructively in staff meetings and in-service Training Engage in formal Evaluations Sessions with Supervisor at 3 months during first year of employment and annually thereafter

Read and follow the Policy & Procedures Manual and the Employees Handbook. Every employee must read (and sign that they have read) a copy of Hostel Standards & Guidelines and understand that they will be required to adhere to all guidelines in their dealings with Clients as well as with Staff and Administration Become familiar with the provisions of the position description & operations manual which will be provided for each job position

As required and is applicable, make suggestions that will improve efficiency, working conditions or procedures to management

Represent the organization in a professional manner

The above responsibilities are to be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

CRITICAL RELATIONSHIP MANAGEMENT:

Reports to the Outreach Supervisor

WORKING CONDITIONS:

Wednesday to Sunday
40 hours per week Outreach activities completed while hiking parks, transportation corridors and ravine lands in all weather conditions

Some administrative duties onsite at 107 Jarvis St.EDUCATION, QUALIFICATIONS AND

CERTIFICATIONS:

High School Graduate with some further education in social sciences field or equivalent experience

Certification in CPR/First Aid Certification in Crisis Intervention Clear criminal records check

Hostel Standards Training Certificate an asset.

Valid Driver’s License

NOTE:

An alternative level of education and experience may be acceptableEXPERIENCE AND SKILLED KNOWLEDGE REQUIREMENTS:

Knowledge and…