Casual Settlement Worker

Support newcomer integration as a casual Settlement Worker in Toronto, using customer service, counselling, and community referral skills. Primarily work at Queen Street.

Newcomer Women’s Services Toronto seeks a Settlement Worker for its Newcomer Settlement Orientation and Community Connections Program. You will provide social, cultural, and economic integration support while sharing information about life in Canada. The role also supports administrative operations, client records, workshops, and community connections.

• Conduct eligibility assessments and identify settlement needs
• Provide case management, counselling, referrals, and advocacy
• Facilitate orientation sessions and group workshops
• Update immigration resources and settlement information
• Record client data and submit program reports

• Relevant degree, diploma, or two years’ equivalent experience
• Ukrainian, Spanish, Urdu, or Farsi language skills
• Knowledge of newcomer settlement challenges in Canada
• Strong communication, computer, and Microsoft Office skills
• Flexible schedule, organization, and time management abilities

Bring settlement counselling, customer service, and community referral expertise to newcomer support services at NEW in Toronto.