Casual Settlement Worker

Support newcomer integration as a casual Settlement Worker in Toronto, using customer service, counselling, and community referral skills. Primarily work at Queen Street.
Newcomer Women’s Services Toronto seeks a Settlement Worker for its Newcomer Settlement Orientation and Community Connections Program. You will provide social, cultural, and economic integration support while sharing information about life in Canada. The role also supports administrative operations, client records, workshops, and community connections.

Key Responsibilities:

Conduct eligibility assessments and identify settlement needs
Provide case management, counselling, referrals, and advocacy
Facilitate orientation sessions and group workshops
Update immigration resources and settlement information
Record client data and submit program reports
Requirements:
Relevant degree, diploma, or two years’ equivalent experience
Ukrainian, Spanish, Urdu, or Farsi language skills
Knowledge of newcomer settlement challenges in Canada
Strong communication, computer, and Microsoft Office skills
Flexible schedule, organization, and time management abilities
Bring settlement counselling, customer service, and community referral expertise to newcomer support services at NEW in Toronto.