Bilingual Investigator​/Enquêteur; trice) bilingue

Bilingual Investigator

Permanent,Full-Time

This position is being posted to fill an existing vacancy

Hiring Range: $76,996 - $81,524

The College of Early Childhood Educators (the College) supports high-quality early learning and care by regulating more than 65,000 members of the profession in the public interest, pursuant to the Early Childhood Educators Act, 2007. We are one of the largest self-regulatory bodies in Ontario and the diversity of our members as well as our employees reflects the diversity of the children and families to whom they provide care.

Our Commitment to Anti-Racism informs how we work and is embedded in the culture of the College, where we continue to create and strengthen a workplace of inclusion and belonging.

We are seeking an organized, detail-oriented, and analytical professional who will be accountable for investigating complaints/reports dealing with a diverse range of issues in accordance with legislated requirements and department policies.

Reporting to the Manager, Investigations, the key areas of responsibility are to:

• Receive and review initial complaints and information to gain a comprehensive understanding of the issue to be investigated.

• Identify issues to be investigated and develop a comprehensive plan to investigate the complaint/report.

• Conduct investigations into complaints/reports.

• Determine techniques required to carry-out thorough and objective investigations.

• Identify, obtain, and analyze information and documentation relevant to the investigation.

• Identify discrepancies and gaps in information.

• Conduct telephone interviews with key witnesses and draft interview summaries.

• Document all verbal communication in relation to the investigation.

• Conduct inquiries to locate witnesses and other information required to inform the investigation.

• Prepare documentation required to obtain information and document findings related to an investigation.

• Organize and compile investigation records.

• Provide testimony regarding investigative content and/or process in disciplinary hearings.

• Two or three-year college program.

• Bilingualism (French/English Level C1, CEFRL) is required.

• 1 to 3 years’ experience in the regulatory or early childhood education sector.

• Knowledge of investigation techniques to enable collection of information.

• Knowledge of the early childhood education sector as well as professional regulation.

• Knowledge and understanding of legal and administrative law principles.

• Knowledge of the Early Childhood Educators Act, 2007 and familiarity with the College’s Code of Ethics and Standards of Practice.

• Judgement and analytical skills to assess risks and identify issues.

• Flexibility to work well independently and in a team in an environment.

• Written communication skills to prepare detailed and accurate investigative documentation.

• Listening, verbal communication and relationship building skills to communicate with a variety of stakeholders (e.g. courts, Police, complainants, employers).

• Resilience, tact and diplomacy to communicate with occasionally irate and frustrated individuals on sensitive matters.

• Professional judgment to ensure that information disclosed is appropriate and to maintain neutrality towards all cases/ issues encountered in the role.

• Attention to detail to prepare accurate summaries of investigation files and time management skills.

The College encourages applications from members of underrepresented and marginalized groups.

The College is committed to providing accommodation. If you require accommodation, please contact us and we will work with you to meet your needs.

• Our employees have a flexible workplace (working remotely and on site).

Enquêteur(trice) bilingue

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