Project Liaison

Catholic Cross cultural Services (CCS) is a settlement agency providing a wide range of services to immigrants and refugees regardless of race, religion or status.

We are searching for a part-time-time Employment Project Liaison to support newcomers and other community members who experience multiple barriers to employment, including limited education or training, disabilities, mental health and addiction challenges, experiences of violence, caregiving responsibilities, and extended periods away from the labour market.

If you want to apply your skills, experience, and talents to an organization that is making a difference in the lives of newcomers then this is the opportunity for you!

We ensure our employees are reflective of the diverse clientele that we serve. We thrive on supporting our community, performing meaningful work, learning from our colleagues, making a difference and having fun!

• Recruit clients, conduct client assessments, develop individualized action plans and work closely with project partners to refer suitable clients to intensive employment support services.
• Help clients identify and address barriers that may affect their participation in employment, education, training, or work-placement opportunities.
• Facilitate coordinated referrals to appropriate internal and external services based on identified needs, such as settlement support, counselling, health and mental health support, language training, housing, childcare, income support, disability services, and community resources.
• Provide ongoing case management, follow-up, and encouragement throughout the client’s employment-readiness journey in close collaboration with the project partner.
• Maintain regular communication with referring staff and project partners, with the client’s informed consent, to support coordinated service delivery.
• Identify risks or urgent support needs and follow CCS policies and established referral protocols.
• Maintain accurate, timely, confidential, and up-to-date client records, case notes, referrals, action plans, and program data.
• Track client progress and outcomes, including improvements in employment readiness, participation in labour market, training or education, and employment outcomes; also track progress in addressing other challenges such as health, family and housing etc.
• Contribute to project evaluation activities and identify service gaps, emerging needs, and opportunities for program improvement.
• Complete narrative and statistical reports as required.

• Diploma or Degree in Social Services, Humanities, Adult Education and/or or equivalent experience and education in a related field
• Minimum of two years' experience conducting assessments, coaching and group facilitation with clients from diverse cultural and linguistic backgrounds.
• Experience working with newcomers, racialized communities, survivors of violence, persons with disabilities, individuals experiencing mental health challenges, or people who have been disconnected from the labour market.
• Experience supporting clients who face multiple and complex barriers to employment.
• Effective communication skills in English, both written and verbal; proficiency in the following languages is an asset:
  Spanish, Dari, Farsi and Tamil
• Strong organizational skills to support the planning and delivery of activities and programs
• Demonstrate professionalism and appropriate work ethics in alignment with CCS core values
• Ability to travel regularly in the GTA required; valid Ontario Driver's License and access to a car is an asset

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s what you get when you’re a CCS employee:

• Competitive compensation, paid sick…