Counsellor, Crisis Counselor, Social Work

Date Posted
:
October 20, 2026
Final date to receive applications
:
November 3, 2026
Reports To
:
Manager, Programs
Location: On Site office and Communities Toronto, ON
Hours of Work
: 35 hours/week Full time Permanent (some evening/weekend work required)
Classification
:
Unionized
Hourly Wage
: $32.87

Elizabeth Fry Toronto delivers gender-based, trauma-informed services and advocates for justice and equity for women and non-binary people who are criminalized and their families. We envision communities where women and gender-diverse people are not criminalized. Guided by our values of compassion, equity & inclusion, excellence, and accountability, our work is grounded in anti-oppressive, anti-racist, feminist, and abolitionist frameworks.

The Counsellor provides counselling, education and client support to women navigating the impacts of gender-based violence, trauma, and involvement with the criminal justice system.

This position delivers individual and group counselling, facilitates psycho-educational programming, and coordinates referrals and community supports to promote client safety, healing, and successful reintegration.

This role is ideal for someone who brings strong counselling skills and a commitment to social justice, applies trauma-informed and feminist approaches, and can build trusting relationships while supporting women through complex challenges and transitions.

• Conduct client intake, eligibility screening, and needs assessments.
• Provide individual and group counselling using trauma-informed, feminist, and client-centered approaches.
• Conduct crisis intervention, risk assessments, and safety planning.
• Facilitate counselling groups and psycho-educational workshops.
• Manage client caseloads, monitor progress, and support client transitions.
• Liaise with external community partners.
• Maintain accurate client files, case notes, and program data.
• Develop and enhance program curricula, resources, and procedures.
• Coordinate program activities, counselling sessions, and group schedules.
• Support recruitment and outreach initiatives to increase awareness of available services.
• Participate in program development, training, and reporting as needed.

• Post-secondary education in Social Work, Community Services, or a related field
• Minimum 3 years of experience in counselling and or group facilitation
• Knowledge of short-term solution-focused counselling modalities
• Experience working with women and gender-diverse people impacted by systemic marginalization or criminalization.
• Excellent communication, mediation, organizational, and crisis intervention skills
• Strong documentation and administrative capabilities
• Experience with client databases and Microsoft 365
• Valid driver’s license and access to a vehicle is an asset.

This is a full-time, in-person role with travel to community locations as required.

Some evening or weekend hours will be required to deliver groups.

Elizabeth Fry Toronto is committed to equity and inclusion and encourages applications from Indigenous, Black, racialized, 2

SLGBTQIA+, disabled, and other equity-deserving communities. We recognize the importance of lived experience in the criminal justice system and value applications from those with relevant personal insight. We are committed to creating a respectful, barrier-free hiring process. If you require accommodation during any stage of the hiring process, please let us know.