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Youth Digital Engagement Coach
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-10-26
Listing for:
WCG International Consultants Ltd.
Full Time
position Listed on 2026-10-26
Job specializations:
-
Social Work
Career & Life Skills Coaching, Youth Development, Youth Support Worker, Community Support Services
Job Description & How to Apply Below
Support Toronto youth through digital engagement, resource navigation, and short-term coaching in an onsite Youth Coach position. Preferred shifts include daytime and evening service delivery.
WCG seeks a Youth Coach passionate about helping young people access employment, education, and career opportunities. You will provide live chat support, proactive outreach, micro-coaching, and warm referrals. The role focuses on navigation rather than caseload management or Employment Action Plans, helping youth understand services and achievable next steps.
Key Responsibilities:- Respond to youth inquiries through live chat and support inboxes
- Explain employment pathways, resources, and next steps clearly
- Connect youth with Employment Ontario and community supports
- Document interactions accurately in relevant systems
- Apply escalation protocols for urgent or high-risk situations
- Experience in customer service, coaching, mentoring, or youth engagement
- Strong digital literacy across chat and web-based applications
- Excellent written communication using warm, youth-friendly language
- Ability to build trust with diverse youth populations
- Comfort working evening shifts and onsite in Toronto
Bring digital communication, empathy, and resource-navigation skills to help Toronto youth pursue employment, education, and career goals.
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