Site Support Worker

250 Davenport Program

One (1) Bargaining Unit, Permanent Full-Time Position

Monday-Friday, 10:00am-6:00pm

Existing Vacancy

Compensation: $25.60/hour-29.77/hour

Cota is an accredited not-for-profit organization that has been providing community-based support to people living with mental health and cognitive challenges for over 50 years. At present, our wide array of services delivers much needed support to over 4,000 people/year who live with mental health challenges, psychogeriatric mental health conditions, acquired brain injuries, developmental disabilities, dual diagnoses and/or the experience of homelessness.

These services include, but are not limited to, case management, supportive housing and adult day program services. A full listing of our services can be viewed on our website at

Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.

Site Support Workers support tenants to maintain their housing, develop independent living skills, achieve mental and physical health stability, and pursue personal recovery; they also play an integral role in community development, and engagement within the life of the tenant community, e.g. group facilitation, programming, etc.

In addition, Site Support Worker will provide individual support to tenants through direct engagement, providing orientation to new tenants, community orientation, facilitate tenant meetings, support tenants with achieving their goals, and crisis intervention.

The 250 Davenport Program is a collaborative initiative with Toronto Community Housing Corporation (TCHC). The interdisciplinary team includes an Occupational Therapist (OT) Case Manager, a Supportive Housing Worker, and two Site Support Workers. Together, they provide occupational therapy, case management, community development, and housing-related supports to the residents of 250 Davenport. Services include; group activities and events aimed at fostering tenant engagement, reducing social isolation, building social connections, developing skills, and offering educational opportunities.

The team also provides education to building owners/operators and their staff, along with individualized support to tenants. This includes community orientation, referrals to resources and professional services, situational dispute resolution, and informal counselling and guidance as needed.

• Providing support to tenants with mental health and/or substance use issues, living in various boarding home, co-op and apartment settings through regularly scheduled visits to each site. This includes, but is not limited to:
• Developing support strategies/plans based on identified site specific needs/trends
• Providing orientation of new tenants to their housing setting, to Cota’s site support service, and their community
• Conducting/facilitating tenant house meetings to promote direct tenant participation in the planning of service/activities provided by Cota at the site and to promote a safe and open forum for dialogue in relation to issues and concerns that tenants may have
• Planning and facilitating therapeutic group activities that foster tenant engagement and participation, the…