Passport Program Case Coordinator

Coordinate Passport services for Family Service Toronto clients using developmental services knowledge, funding guidance, and person-directed support.

This full-time Passport Coordinator contract supports adults with developmental disabilities and their families. You will educate clients about funding, connect them with services, and manage assigned caseloads. The work includes budgets, databases, client files, and community resources across the Greater Toronto Area.

• Manage assigned Passport client caseloads and monitor funding use
• Educate clients and families about program guidelines and options
• Provide information about services, supports, and community resources
• Maintain accurate client files, databases, and required forms
• Coordinate prioritization for individuals awaiting Passport funding

• Three years of social services experience
• Social work degree or social service worker diploma
• Knowledge of developmental services and Greater Toronto Area resources
• Experience developing goals through person-directed approaches
• Strong organization, communication, judgment, and computer skills

Apply your developmental services expertise, client communication, and budget coordination skills as a Passport Program Coordinator.