Support tenants through trauma-informed case management and crisis intervention at Wood Green’s onsite Toronto location, addressing housing stability and environmental health.
This 12-month contract Case Manager works with the Living Standards Response Team across multiple housing environments. The position provides assessment, case planning, informal counselling, crisis response, and service coordination for tenants experiencing homelessness, mental health, and substance use challenges. Work includes direct in-unit support, decluttering, extreme cleaning, pest control preparation, and tenancy stabilization.
Key Responsibilities:- Provide comprehensive case management tailored to tenant challenges
- Develop individualized action plans for housing stabilization
- Support decluttering, cleaning, and pest control preparations
- Deliver crisis intervention and emergency tenant support
- Document progress, statistics, reports, and program activities
- BSW or equivalent bachelor’s degree in social work-related field
- Minimum three years’ relevant mental health or housing experience
- Case management, counselling, and crisis intervention skills
- Expertise in harm reduction and trauma-informed care
- Ability to lift up to 40 pounds safely
Apply trauma-informed case management, crisis intervention, and harm reduction expertise to strengthen tenant safety and housing stability at Wood Green.
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