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Frontline Shelter Support Worker
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-11-01
Listing for:
TSA The Salvation Army TSA
Full Time
position Listed on 2026-11-01
Job specializations:
-
Social Work
Crisis Counselor, Community Support Services, Mental Health, Family Advocacy & Support Services
Job Description & How to Apply Below
Support shelter residents through frontline service, admissions, crisis intervention, and practical assistance at The Salvation Army in Scarborough.
This contract Front Line Worker position runs from November 2026 through May 2027 at Florence Booth House. You will support intakes, enforce house rules, document activity, and maintain client availability. The work includes referrals, wellness checks, meal service, medication distribution, and harm reduction resources.
Key Responsibilities:- Handle admissions, orientations, triage, and intake paperwork
- Monitor clients and provide personal, practical, and moral support
- Maintain SMIS records, bed rosters, logbooks, and incident reports
- Distribute meals, clothing, hygiene items, and safe-use supplies
- Complete wellness checks and respond to facility concerns
- High school diploma in Social Services or Human Services
- Frontline social service experience
- Knowledge of homelessness, addictions counselling, and mental health
- CPR/First Aid and Crisis Intervention certifications
- De-escalation, confidentiality, computer, and clerical skills
Bring frontline shelter support, documentation, and de-escalation skills to The Salvation Army’s Scarborough service environment.
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