Technical Lead, Software Development; Admin Team

Opportunity

Our Development team is growing, and we’re looking for a Technical Lead (Admin) who is passionate about solving complex technical challenges, driving architectural excellence, and delivering scalable, high-quality software. In this role, you’ll take ownership of technical direction across projects, mentor developers, and ensure best practices are applied throughout the development lifecycle.

You’ll play a key role as we continue to evolve and scale our no-code platform and expand our AI-driven capabilities, helping build tools that enable small businesses to move faster and work smarter.

Admin Team:
The Admin team owns the core administrative and security capabilities of Method CRM, including authentication, user management, access control, account configuration and multi‑tenancy. We are a balanced full‑stack team building both frontend and backend experiences that enable customers to securely manage their organizations  work underpins platform trust, compliance, and long‑term customer growth.

About Method

Method is on a mission to transform how small businesses operate by giving them real control over their customer workflows. Our flagship product, Method CRM is purpose‑built for small businesses that have outgrown spreadsheets and generic tools. With deep Quick Books integration and a powerful no‑code customization engine, Method enables users to design workflows that truly fit their unique needs. As a scaling growth company, we’re now taking that mission further, leveraging AI to develop intelligent agents that assist users in rapidly building and customizing no‑code apps.

This innovation is at the heart of our next chapter, and we’re looking for people who are excited to build the future of work!

The Role

As a Technical Lead, you will play a crucial role in shaping the technical direction, mentoring team members on engineering best practices, and ensuring the delivery of high‑quality features and scalable architecture. You will foster team collaboration, drive technical excellence, and ensure the team’s success in achieving business objectives through project leadership and domain expertise.

Technical & Delivery Responsibilities:

• Lead technical discussions within your team and across cross‑functional meetings, fostering collaboration and innovation.

• Drive project execution:
  Lead the technical breakdown, estimation, and planning of large features, collaborating closely with Product Managers and QA.

• Design and deliver user‑centric admin workflows for managing users, roles, permissions, and tenant structures.

• Own authentication, authorization, and session‑related features to ensure secure and consistent access across the platform.

• Build scalable admin and internal tooling that supports customer support, operations, and customer success teams.

• Prototype, build, and maintain engaging user experiences, with a focus on intuitive workflows for non‑technical administrators.

• Work hands‑on with tools in AWS, C#, SQL, .NET Core, Mongo
  
  DB, Elastic Search, React, Angular, and messaging systems such as Rabbit
  
  MQ.

• Make data‑informed decisions based on user analytics data and customer feedback.

• Design and ensure robust, scalable, and observable architecture for critical, security‑sensitive platform functionalities.

• Identify and implement areas of improvement within the SDLC, including pipelines, testing, monitoring, performance, and security practices.

• Provide technical oversight through rigorous code reviews, technical mentorship, and strategic guidance, leveraging AI‑assisted tools where applicable.

• Represent your team’s technical roadmap and status in department‑wide meetings, presenting updates and addressing architectural concerns.

Team Mentorship & Hiring Contributions:

• Provide coaching and technical guidance to developers on complex problem‑solving, design patterns, and platform best practices to support their growth as engineers.

• Participate in technical interviews to assess candidates’ technical skills and contribute to the overall hiring recommendation.

• Collaborate with QA, PMs, and other cross‑functional teams to address operational challenges and project interdependencies.

What You Bring

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