Quality Engineering Lead

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement – apply today!

As a Quality Engineering Lead (QE Lead), you will play a senior technical and leadership role responsible for ensuring the quality, reliability, and performance of throughout their lifecycle. This position blends hands‑on testing expertise, automation strategy, and team leadership to drive a culture of quality across development teams. We’re looking for a seasoned leader with deep technical expertise, strong leadership skills, and a passion for driving quality at scale.

This is a Full‑time, Permanent role based at Vancity head office. Our head office is in Vancouver, but we are open to candidates in BC and Ontario. While this position provides a hybrid work arrangement, you will be expected to be on‑site for events and business demands when needed.

• Defining and implementing the overall test strategy, governance model, and quality framework for projects and programs
• Collaborating with product and engineering leaders to align quality objectives with business goals
• Developing and managing master test plans, test schedules, and resource plans across multiple parallel work streams
• Establishing metrics and KPIs (e.g., defect density, automation coverage, test cycle time)
• Generating and presenting detailed reports on testing activities, quality metrics, and project status to stakeholders
• Leading, mentoring, and coaching QA/QE engineers in automation, performance, and exploratory testing
• Conducting code and test reviews to maintain high standards
• Identifying potential risks and implementing mitigation strategies to minimize impact on product quality
• Fostering a “shift‑left” testing culture by encouraging early involvement in the SDLC

• Working closely with the Automation team to enhance, develop, and execute a robust automated testing suite that supports overall QA goals
• Integrating testing into CI/CD pipelines (e.g., Jenkins, Git Hub Actions, Git Lab CI)
• Supporting the evaluation and implementation of tools for API testing, performance testing, and monitoring

• Partnering with developers to promote testability and maintainability
• Collaborating with Dev Ops and release engineering to ensure smooth deployments
• Leading root cause analyses for production issues and implementing preventive measures

• Designing and executing test plans for complex features or systems
• Identifying, documenting, and tracking defects, and working with development teams to resolve them
• Conducting performance, security, and regression testing where needed

• 10+ years of experience in quality engineering, software testing, or a related field within the financial industry
• Minimum 3+ years of prior experience in a leadership or managerial role. Strong leadership and team management skills to guide and motivate a team of quality engineers
• Bachelor’s degree in Computer Science, Engineering, or a related field
• Testing Frameworks:
  Hands‑on experience with modern tools like Cypress, Playwright, TestNG, or Postman
• Cloud & Dev Ops:
  Familiarity with AWS or Azure, containers (Docker/Kubernetes), and infrastructure testing
• Analytical Mindset:
  Data‑driven approach to measuring and improving quality; ability to measure effectiveness through audits, retrospectives, and improvement plans
• Strong analytical, problem‑solving, and communication skills to identify issues, analyze data, and develop effective solutions with the…