Director Software Engineering

Director of Software Engineering in Toronto, ON (Hybrid Role, 40% onsite)

We are seeking an experienced and energetic Director of Software Engineering to manage, lead and mentor software engineering teams in the North America region. Reporting to the Global Head of Software Engineering, you will be responsible for managing capacity across resources and projects to ensure delivery on time & budget and in line with established engineering standards and processes. This role is both strategic and operational in nature, requiring a manager with a background in software engineering and with proven capability in organizational development, technical leadership, and project capacity management.

Success in this role requires a balance of technical expertise, leadership, strategic thinking, emotional and cultural intelligence, and strong interpersonal skills.

• Manage software engineering teams, ensuring alignment with global strategy and roadmap.
• Represent the engineering function in leadership forums, contributing to strategic technology planning and budgeting.
• Collaborate closely with peers to ensure global alignment on engineering practices, resource sharing, team coordination and technology standards.
• Foster a strong culture of excellence, collaboration, inclusion, and appreciation within and across distributed engineering teams.
• Serve as a people leader, coaching and mentoring managers and senior engineers while cultivating future leaders.
• Build, scale, and manage high‑performing software engineering teams across multiple domains and product lines.
• Collaborate with global product and engineering leadership to assign teams and resources to projects based on skills, capacity, and strategic priority.
• Drive the on‑time, on‑budget delivery and quality of engineering projects, ensuring project scope, milestones, and resourcing remain aligned with expectations and constraints.
• Work closely with product management and other teams to identify risks, remove blockers, and proactively resolve delivery issues before they impact timelines or budget.
• Ensure robust project tracking, reporting, and accountability frameworks are in place across all active initiatives.
• Monitor and balance workload across teams to support employee wellbeing and productivity.
• Establish operational practices and rituals that support agile delivery, clear communication, and effective cross‑functional collaboration.
• Ensure consistent adherence to technology and security standards and drive continuous improvement initiatives. Support the adoption of modern engineering practices, methodologies and tools (incl. AI).
• Promote engineering excellence through architectural design, code quality oversight, CI/CD & automation, documentation and process improvements.
• Track, report, and improve key performance indicators (velocity, quality, incident metrics, team satisfaction).
• Partner with Dev Ops and Engineering Operations teams to align processes, tools, and metrics.
• Ensure compliance with global standards, information security policies, and regulatory requirements.

• Master’s degree in computer science, Engineering, or related field (or equivalent experience).
• 10+ years of experience in software engineering, with at least 5 years in engineering leadership roles.
• Proven experience building and managing regional or global engineering teams, ideally in a matrix and distributed environment.
• Hands‑on experience in modern software development practices and open source technology stacks, agile methodologies, Dev Ops principles, and cloud‑native architecture.
• Strong operational acumen in resource planning, delivery management, and performance tracking.
• Demonstrated ability to create high‑performing, inclusive teams and inspire a culture of excellence.
• Excellent interpersonal and communication skills, fluent in English.
• Passionate about building high‑quality software products with empowered teams.
• Understanding of secure development practices and compliance frameworks (e.g. ISO
  27001, GDPR, SOC2).
• Experience in working in a global, multi‑cultural organization.
• Ability to work in a fast‑paced, growing tech environment and to foster change in larger organizations.