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IVR Developer
Job Description & How to Apply Below
Become an IVR Developer with Tata Consultancy Services (TCS) and enhance your skills in DTMF IVR application development within a diverse workplace. Work with cutting-edge technology such as Cisco Call Studio and Java.
TCS is seeking an experienced IVR Developer to join its dynamic team. This role requires expertise in DTMF application development, particularly in Cisco CVP. The ideal candidate should have experience in Java development, client backend integrations, and customer self-service solutions, contributing to impactful projects that streamline user experiences.
Key Responsibilities:
• Develop DTMF IVR applications using Cisco Call Studio
• Create backend integrations with Java and REST APIs
• Share data between IVR applications and agent desktop
• Integrate CVP IVR with UCCE routing scripts
• Utilize Apache Tomcat for application deployment
Requirements:
• Skilled in Java development and API integration
• Understanding of MS SQL Server and XML Web Services
• Experience with Cyara and customer self-service solutions
• Knowledge of UCCE/ICM integration
• Commitment to accessibility in workplace practices
Elevate your career in IVR development with TCS, leveraging your Java expertise and integration skills.
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