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Senior Software Engineer Focused Customer Experience
Job Description & How to Apply Below
Impact customer onboarding at Pantheon as a Senior Software Engineer focused on enhancing the user experience. Work remotely while employing technologies like Python and GraphQL to improve service outcomes.
In the New Customer Experience team, you'll be instrumental in reshaping how clients discover and adopt Pantheon’s innovative platform.
Your role will bridge various departments, advancing initiatives that enhance customer satisfaction through the development of reliable software features, infrastructure management, and meticulous coding practices.
Key Responsibilities:
• Improve the end-to-end onboarding experience for clients
• Develop features leveraging Python services and GraphQL
• Collaborate with teams to optimize user evaluations
• Ensure code reliability through thorough testing
• Guide documentation for technical enhancements
Requirements:
• 5-8+ years of experience in software engineering
• Proficient in Python, GoLang, or Java Script
• Expertise in distributed systems and cloud technologies
• Experience with Kubernetes and container orchestration
• Understanding of RESTful and GraphQL APIs
Shape the future of customer experiences at Pantheon through reliable engineering solutions.
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Position Requirements
10+ Years
work experience
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