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Senior Software Engineer Focused Customer Experience

Job in Toronto, Ontario, C6A, Canada
Listing for: Pantheon
Full Time position
Listed on 2026-07-01
Job specializations:
  • Software Development
    Backend Developer, Python, Software Engineer
Salary/Wage Range or Industry Benchmark: 115400 - 144000 CAD Yearly CAD 115400.00 144000.00 YEAR
Job Description & How to Apply Below
Position: Senior Software Engineer Focused on Customer Experience
Impact customer onboarding at Pantheon as a Senior Software Engineer focused on enhancing the user experience. Work remotely while employing technologies like Python and GraphQL to improve service outcomes.

In the New Customer Experience team, you'll be instrumental in reshaping how clients discover and adopt Pantheon’s innovative platform.

Your role will bridge various departments, advancing initiatives that enhance customer satisfaction through the development of reliable software features, infrastructure management, and meticulous coding practices.

Key Responsibilities:

• Improve the end-to-end onboarding experience for clients

• Develop features leveraging Python services and GraphQL

• Collaborate with teams to optimize user evaluations

• Ensure code reliability through thorough testing

• Guide documentation for technical enhancements

Requirements:

• 5-8+ years of experience in software engineering

• Proficient in Python, GoLang, or Java Script

• Expertise in distributed systems and cloud technologies

• Experience with Kubernetes and container orchestration

• Understanding of RESTful and GraphQL APIs

Shape the future of customer experiences at Pantheon through reliable engineering solutions.
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Position Requirements
10+ Years work experience
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