Senior Software Engineer - GenAI Solutions

Shape the future of contact center technology with our Senior Software Engineer role, focusing on GenAI solutions and cloud innovations across Canada, Asia, and the US.

Join a leading firm driving contact center transformation through cutting-edge technologies. This Senior Software Engineer position demands at least 10 years of experience in developing large-scale distributed software, with hands-on expertise in AWS services, Python, and Lambda functions. You'll collaborate with diverse teams to implement innovative solutions that significantly enhance operational efficiency and customer experience.

Key Responsibilities:

• Transform engineering practices for improved client experiences

• Drive innovation in cloud capabilities and GenAI solutions

• Collaborate with teams for software delivery and Dev Ops processes

• Design and maintain technical documentation for applications

• Implement global software engineering best practices

Requirements:

• Bachelor’s degree in computer science or related field

• 10+ years in software development in multi-tier systems

• Proficient in AWS, Python, and Lambda functions

• Familiar with Dev Ops tools like Bitbucket and Jenkins

• Strong communication skills with cross-functional teams

Bring your expertise in cloud and software development to lead groundbreaking innovations in contact centers.
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