Salesforce Technical Manager

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

PwC’s Salesforce practice is seeking a technical leader who thrives in the code. This is a hands‑on role will focus on architecting solutions, writing and reviewing code, and solving complex technical challenges—while mentoring developers and shaping technical strategy for the practice. You’ll lead our next‑generation AI initiatives, working directly with Agentforce, Data Cloud, and the Lightning Platform to build transformative solutions for enterprise clients.

Responsibilities include but are not limited to:

• AI agents and automation using Agentforce, Apex, Flows, and Einstein GPT—integrating large language models with Salesforce data
• High‑performance architectures processing millions of records using Data Cloud, batch Apex, platform events, and asynchronous patterns
• Complex integrations with REST/SOAP APIs, Mule Soft, external systems, and real‑time event‑driven architectures
• Lightning Web Components and Aura components for sophisticated user experiences with custom JavaScript frameworks

• Apex
• Lightning Web Components (LWC)
• Aura
• Visualforce
• SOQL/SOSL
• Platform Events
• Agentforce
• Einstein GPT
• Prompt Builder
• Data Cloud
• REST/SOAP APIs
• JavaScript (ES6+)
• Git/Git Hub
• Salesforce CLI
• VS Code
• Dev Ops/CI‑CD
• Postman
• JIRA
• Confluence

• Lead technical delivery teams of 5‑10 developers on complex Salesforce implementations and architect end‑to‑end solutions—from data model design to integration patterns to AI agent workflows
• Conduct hands‑on code reviews, pair programming sessions, technical design workshops and make critical technical decisions on platform limits, scalability, performance optimisation, and AI model selection
• Translate client business requirements into technical specifications and development user stories
• Mentor developers on advanced Apex patterns, LWC best practices, and AI implementation strategies
• Establish coding standards, testing frameworks (unit tests with >75% coverage), and deployment best practices
• CI/CD pipelines and Dev Ops processes using Salesforce CLI, Git, and deployment automation tools (e.g., Copado, Gearset)
• Custom CPQ solutions, Omni Studio interfaces, and Industry Cloud implementations

• 5+ years hands‑on Salesforce development with 3+ years in technical lead roles—you must be able to code in Apex and LWC proficiently
• Deep expertise in object‑oriented programming, design patterns (Factory, Strategy, Singleton), and governor limit management
• Proven experience architecting and implementing complex integrations (REST/SOAP, middleware, event‑driven systems)
• Strong understanding of data modelling, ETL processes, large data volumes (LDV), and performance optimisation strategies
• Experience with Agile/Scrum delivery and full SDLC—user stories, sprint planning, retrospectives, CI/CD automation
• One or more Salesforce Developer certifications:
  Platform Developer I & II, Application Architect, System Architect, or Technical Architect
• Familiarity with modern development practices: version control (Git), automated testing, code quality tools, pull request workflows
• Experience with: AI/ML model integration, Python or Java, SQL/database design, AWS/Azure cloud platforms, Omnistudio (Flex Cards, Data Raptors), Industries CPQ, Mulesoft APIs, Platform Events and Change Data Capture, Heroku, Marketing Cloud or Pardot, Einstein Analytics/CRM Analytics
• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

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