Senior Manager, SW Managed Cloud

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world‑class networks, AI‑powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting‑edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #Team Bell.

At Bell, software developers like you are empowered and enabled to innovate. As part of a strong culture that values collaboration and technical exploration, you’ll work on solving complex challenges with access to the latest technology. Bell also offers diverse opportunities for internal growth and movement. You’ll bring your best ideas to work each day and be rewarded with rapidly‑growing skills and professional development.

Bell is building the network that Canada runs on — and we’re not done yet. As Senior Manager, SW Managed Cloud, you won’t just manage software: you’ll architect the operating model for a brand‑new team purpose‑built to deliver managed cloud solutions at enterprise scale. This is a builder’s role. You’ll bring the discipline to run a rigorous engineering organization and the creative instinct to shape it from the ground up — recruiting sharp talent, forging the team’s identity, and driving outcomes that matter to Bell’s biggest customers.

If you thrive where structure meets ambiguity and love leaving things better than you found them, keep reading.

• Define the software‑managed model — develop the conceptual framework, entities, and operating constructs that describe what “software‑managed cloud” means for Bell: how services are defined, deployed, governed, and administered through software rather than human action.
• Build the transition roadmap — translate the model into a sequenced, prioritized roadmap that moves Bell’s cloud practice — across both private and public cloud environments — from its current automation‑based foundation to a fully software‑managed state.
• Establish and own the transition plan — define the work streams, milestones, dependencies, and change management approach required to execute the roadmap in a live operational environment without disruption.
• Lead execution — drive delivery of the transition plan, leading cross‑functional engineering and operations teams to implement the software‑managed architecture at pace and to a high standard.
• Establish a sound software practice — build the engineering discipline, standards, and delivery model to develop or introduce solutions, drawing pragmatically on off‑the‑shelf products, custom software, and AI to solve the right problem with the right tool.
• Audit and evolve public cloud administration — review current practices for administrating Bell’s public cloud environments (AWS, Azure, GCP), identify gaps and inefficiencies, and define the target‑state operating model aligned to the software‑managed vision.
• Establish operational standards — define KPIs, SLOs, and reliability benchmarks that measure progress and performance across the private and public cloud estate under the new model.
• Lead financial stewardship — own CAPEX/OPEX planning, resource capacity, and vendor relationships in support of the transition program.
• Champion engineering culture — foster a team environment that values rigour, innovation, and continuous learning, integrating AI/ML tooling where it can eliminate toil and accelerate the path to software‑managed operations.
• Staff and scale the team — recruit, onboard, and grow the SW Managed Cloud team, identifying the right mix of profiles — software engineers, cloud architects, platform specialists — to execute the transformation and sustain the target operating model.

• Bachelor’s degree in Computer Science, Software Engineering, Cloud Computing, or a related technical field.
• Eight or more years of experience in cloud…