Appian Developer - Gen AI

Job Description:

Senior Appian Developer - AI/GenAI
* Toronto, ON

Hybrid - 3 days at client office

Skills:

AI Agents & Appian Workflow, IDP, RPA and AI/GenAI Experience

Required:

6-8 Years

Role

Description:

Ensures stability and reliability of Appian systems through RCA, AI-assisted diagnostics, and continuous improvement.

Leads resolution of complex L2/L3 issues using AIOps, predictive monitoring, and intelligent alerting.

Drives problem management via automation, AI-enabled root cause fixes, and self-healing mechanisms.

Enhances performance and scalability using AI-driven optimization and predictive capacity planning.

Governs releases and changes with CoE standards, leveraging AI-based risk assessment and validation.

Contributes to Appian CoE platform management, including governance, reusable components, and standardization.

Designs and integrates AI/GenAI solutions (IDP, NLP, chatbots, decisioning) to enable intelligent automation.

Promotes AI-assisted development and hyperautomation to improve efficiency and reduce manual effort.

Maintains AI-enabled knowledge management (runbooks, documentation) for faster issue resolution.

Mentors team on Appian, AI adoption, and CoE best practices while ensuring security and responsible AI compliance.

Provides leadership updates on system health, risks, and AI-driven optimization opportunities.

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