IVR Systems Developer

Position: IVR Systems Developer Role at Wipro
Wipro is seeking an IVR Systems Developer to enhance user interactions with expert IVR and Voice BOT solutions. This role combines development with technical support to transform customer experiences.
You'll take charge of creating and maintaining DTMF and conversational IVR applications that meet enterprise standards. Engaging with technical and business teams, you’ll work on various integrations, resolve intricate system issues, and ensure robust quality in your coding. Your contributions will be pivotal in driving our IVR project outcomes.

Key Responsibilities:

• Develop and maintain high-quality DTMF IVR applications

• Collaborate on system analysis and integration plans

• Address critical technical problems affecting application integrity

• Lead testing and provide support for production deployments

• Keep abreast of advancements in IVR and cloud technologies
Requirements:

• Minimum 4 years in DTMF IVR application development

• Proficient in Java and integration technologies

• Experience with Voice BOT frameworks is advantageous

• Solid verbal and written communication skills

• Comfortable in a high-demand enterprise environment
Utilize your IVR expertise to drive transformation in customer service at Wipro.
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